Empower Employees

A free 3-hour interactive learning workshop and tour of Santa Monica has been designed specifically to inform and educate your employee about Santa Monica. Trained individuals become "Information Ambassadors" and are empowered with information that they share. Ambassadors are armed with a database of facts, figures, and "Did You Know" anecdotes about Santa Monica that they use when a customer asks a question.

Understanding how to reach out and communicate to the 5 million visitors annually will help not only your business, but Santa Monica.

Your business establishment will be considered an information resource when you proudly display the "I am Santa Monica" logo in your window. Visitors worldwide recognize the information symbol.

Remember - Helpful employees make happy customers. Happy customers spend
more money.

Sign-Up Now!
Here's why

  • Free training for employees
  • Happier customers
  • Access to the Santa Monica Job Bank and recruit pre-trained ambassadors
  • Interactive learning materials about Santa Monica
  • Promote your business toother Santa Monica businesses

Manju
Asst General Manager
The Huntley – Santa Monica Beach

To understand what makes Santa Monica a travelers’ destination and to truly know what it has to offer, allows our staff to offer the utmost in customer service. Guests expect us to have the answers.